Contact us
+86-189 6320 0225
cottle9robertb6@hotmail.com
info@mozkidshoes.com
1569 Ave, New York,
NY 10028, USA
Frequently Asked Question!
As a specialized wholesale supplier, we require a minimum order quantity to maintain our competitive pricing. Typically, our MOQ is [e.g., 5 pairs per style/color] or a minimum total order value of $[Amount]. Please check the specific product page for detailed requirements.
Order processing takes 3-5 business days. Once shipped, delivery time depends on the method chosen. Express shipping (DHL/FedEx/UPS) usually takes 7-15 business days, while standard or sea freight for large bulk orders may take longer. You will receive a tracking number once your order is dispatched.
Yes. Since we ship internationally, your order may be subject to import duties and taxes levied by your local customs office. Moz Kid Shoes is not responsible for these fees; they must be paid by the recipient upon delivery. We recommend checking with your local customs office for specific rates.
Yes, we understand the need to inspect quality before a large purchase. We accept sample orders, but please note that sample prices may differ from wholesale prices, and shipping fees apply. Please contact us at cottle9robertb6@hotmail.com to arrange a sample shipment.
We accept major credit cards (Visa, Mastercard), PayPal, and for large wholesale orders, we also accept Bank Wire Transfers (T/T). All transactions are secure and encrypted to ensure your safety.
We inspect all shoes before shipping, but if you receive a damaged or defective item, please contact us within 48 hours of delivery with photos of the issue. For wholesale orders, we handle returns strictly for quality issues or shipping errors (wrong size/color sent).